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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Kaiser ll

Kim Kaiser ll

October 17, 2024

5  out of  5
rating by Kim Kaiser ll
"Ms.Single is one of the BEST representatives in the company! Very professional and Patient ! Great service!!!"
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Shanna Moody

October 17, 2024

5  out of  5
rating by Shanna Moody
"Cheyenne is such a great agent she’s super helpful and will answer any question you have for her in great detail but easy to understand. I highly recommend her as an agent."
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Jason Davis

October 4, 2024

5  out of  5
rating by Jason Davis
"I love this place"
We responded:
"Thank you, Jason! "
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Joshua Buller

October 3, 2024

5  out of  5
rating by Joshua Buller
"Nikki was extremely efficient and helpful with getting me the insurance I needed!"
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Olivia Ross

September 30, 2024

5  out of  5
rating by Olivia Ross
"Charles was great at corresponding and helpful with my switch to StateFarm!"
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Jennifer Fuselier

September 25, 2024

5  out of  5
rating by Jennifer Fuselier
"Nikki was a great help with getting home insurance! As a first time home owner, everything was very new to us, but Nikki explained our policy so well and ended up getting us a great quote"
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Chad Dufrene

September 17, 2024

1  out of  5
rating by Chad Dufrene
"Honestly I have no idea how this place has 5 stars anymore. I have been with this agency for 10 years now ever since the new owner took over and they changed the name about a year after rates started climbing service went down not impressed. Progressive is much cheaper for the same coverage and half the time this branch don’t have answers to your questions. Paying right at 100 dollars less with Progressive for the same rates."
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Shelby Mackey

September 4, 2024

5  out of  5
rating by Shelby Mackey
"Charles was very knowledgeable and helpful when it came to quoting me for a car insurance policy. I knew what I wanted and he didn't try to sell me on more. He was able to quote me and have the policy in writing the same day. He didn't hesitate to explain things or answer any questions I may have had."
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Tyra Wittner

August 15, 2024

5  out of  5
rating by Tyra Wittner
"Anytime I have an issue they are very nice patient and help me to their best ability . Charolette is always very kind and helpful and quick ."
We responded:
"Thank you, Tyra! "
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Devan Gary

July 19, 2024

5  out of  5
rating by Devan Gary
"When going through the process of buying homeowners insurance for the first time, Nikki made this experience non dreadful! She was amazing being so patient with The process we were having to go through. in the end, she got us exactly what we needed, and answered every single question that I asked no matter how many times I asked it. I am so thankful that I was able to work with Nikki and Will definitely be sending new customers her way."
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Linda Young

July 18, 2024

5  out of  5
rating by Linda Young
"Mrs Charlotte helped me out with everything Thank Linda Miller 🙂"
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BanditBombastix

July 1, 2024

5  out of  5
rating by BanditBombastix
"Helped me get insurance fast and efficiently"
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Ella Ursin

June 27, 2024

5  out of  5
rating by Ella Ursin
"When I first took the call from Charles I was not expecting to walk away from a company I had been with for SEVERAL years but I did!! Charles was able to offer me better coverage at a better rate. I’m saving $1200 a year! With better protection! Thanks you Charles your amazing service!! Always professional, helpful , and prompt."
We responded:
"We are so happy you’re part of the State Farm Family!!"
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Trent Guidry

June 24, 2024

5  out of  5
rating by Trent Guidry
"Charles did a great job helping me get on board with a solid insurance agency. He was a pleasure to work with. Thanks State Farm for the good insurance and great customer service!"
We responded:
"Thank you!!"
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Dionne

June 4, 2024

5  out of  5
rating by Dionne
"The agent was pleasant and professional."
We responded:
"Thank you!"
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stephani snyder

June 3, 2024

5  out of  5
rating by stephani snyder
"Very friendly,and very helpful .highly recommend contacting them for any insurance needs."
We responded:
"Thank you! "
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Pamela Romero

May 21, 2024

5  out of  5
rating by Pamela Romero
"Charlotte Single has helped me through 2 hurricane damage claims, a plumbing flood claim, and a car claim. She is always so kind and helpful. She goes the extra mile for me, and she’s very knowledgeable. Charlotte feels like a friend. She can handle any situation that comes up, and takes away my anxiety during my catastrophes. I trust her completely when I have urgent problems. State Farm is always there when I need them. I’m 60 years old, and State Farm has been my homeowners insurance and auto insurance for 40 of those years. I pray Charlotte is at Ladd Hildago’s State Farm until I leave this earth."
We responded:
"Thank you so much! "
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Michael Stark

May 16, 2024

5  out of  5
rating by Michael Stark
"Charles was very helpful explaining everything, very friendly service, he got me better coverage and way cheaper than my other insurance company !!! Thanks"
We responded:
"Thank you, Michael! "
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Belva Williams

May 14, 2024

5  out of  5
rating by Belva Williams
"EVERYTHING WENT SMOOTH, THE SALES REPRESENTATIVE WAS VERY NICE AND MET ALL MY NEEDS."
We responded:
"We appreciate your business! "
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Hilton Romero

April 18, 2024

5  out of  5
rating by Hilton Romero
"I am very pleased with the way Ms Charlotte takes care of my insurance"
We responded:
"Thank you!!"
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Dinicia Whitlock

April 17, 2024

5  out of  5
rating by Dinicia Whitlock
"Charlotte has been my agent since 2020. She has been so helpful throughout the time I’ve been with StateFarm. I greatly appreciate her going above & beyond especially when I had a wreak. Thank you so much!"
We responded:
"Thank you so much for your feedback! "
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Hope Morvant

April 5, 2024

5  out of  5
rating by Hope Morvant
"I can only say how much I appreciate the outstanding srervice I get from Charlotte & Ayla!! Their always so friendly & ready to help!"
We responded:
"We appreciate you!!!"
Profile photo of RANICSHA ALLEN

RANICSHA ALLEN

April 5, 2024

5  out of  5
rating by RANICSHA ALLEN
"The process to get insurance was smooth and easy!"
We responded:
"So glad we were able to make the process so easy for you!! Welcome to #HidalgoStateFarm"
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Renise Cormier

March 20, 2024

5  out of  5
rating by Renise Cormier
"I “Love “ Mrs. Charlotte anytime I need assistance, she is a phone call away. I reside in Dallas, Tx and she is my go to on everything with State Farm. I would recommend Ladd Hidalgo State Farm!"
We responded:
"Thank you so much!!"
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Victoria Mccarty

March 14, 2024

5  out of  5
rating by Victoria Mccarty
"Mrs.Nickey was very helpful and I had an amazing experience getting insurance in my name and in my price range she really understood everything I needed and I’m glad to have her help."
We responded:
"Thank you, Victoria! "