State Farm® Insurance Agent Ladd Hidalgo
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Misty Fontenot
August 20, 2025
"Charlotte helped us with a name change due to marriage. She was very helpful and knowledgeable."
Addie Zenon
August 13, 2025
"Ms. Charlotte was really great agent and got me taking care of in a timely manner. I really appreciate you Ms. Charlotte thanks for everything"
Roderick Clark
August 8, 2025
"Mrs.Charlotte was awesome!!! Great Customer service and made everything Easy peasy she Deserves a award just for being out of this world awesome!!!"
"Thank you for your feedback!!! We appreciate you"
Lezette Ward
August 7, 2025
"Charlotte was very pleasant"
"Thank you!"
Sandra Welsh
July 30, 2025
"Mrs.Ladd was very kind and helpful. Great customer service."
"Thank you, Sandra!"
Brandon Duhe
July 22, 2025
"Nikki was the representative that assisted me and she was very good at helping me through the process. She was able to save me a substantial amount of money, all the while being very polite and informative about the coverages."
"Thank you! "
Phaedra Wilson
June 24, 2025
"Nikki is the best!! She made the transition very easy!"
"Thank you so much for the feedback!"
Nneka LeBlanc
May 12, 2025
"Mrs. Charlotte is the best! She's always there for me anytime I call. I love her!!♥️"
"Thank you, Nneka!"
Kayla Knight
May 5, 2025
"Ms Nikki was an absolute pleasure to work with! She reached out to me right when I needed her. She made the switch easy! Definitely recommend!"
"Thank you!"
Latoya Singleton
April 21, 2025
"Thanks to Nikki I have a better rate on my auto and renters insurance . I am a happy customer! Thanks so much if you are looking to beat your current rates please call Nikki at State Farm !!! 5/5 very professional !!!"
"Thank you!"
Ravin Neal
April 12, 2025
"Mrs Charlotte is very sweet and professional keep up the good work."
"Thank you!"
Emery Janson
April 1, 2025
"Nikki and charlotte from State Farm were very helpful to me and explained everything to me well about my policies. They are both very professional and nice."
"Thank you for taking the time to leave such a positive review! We are thrilled to hear that Nikki and Charlotte provided you with helpful and thorough explanations regarding your policies. Our team strives to deliver professional and friendly service, and it's wonderful to know that they made a positive impact on your experience. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your trust in State Farm!"
Michele Oliver
March 26, 2025
"Love working with charlotte!! She is very professional!! She is very helpful with any questions that I have!!"
"Thank you for your wonderful feedback! We are delighted to hear that you enjoy working with Charlotte and find her professional and helpful. It's our goal to provide exceptional service and support, and we’re glad that Charlotte is meeting your needs. If you have any more questions or need assistance, please feel free to reach out. We truly appreciate your trust in us!"
Makayla chapman
March 25, 2025
"Had to file a claims and my insurance lady was the best.. Mrs Charlotte handled every thing with ease thank you for all the help"
"Thank you for sharing your experience with us! We're so pleased to hear that Charlotte was able to assist you with your claim and make the process easier for you. Providing support during such times is our priority, and it’s wonderful to know that Charlotte met your needs. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We appreciate your kind words!"
Sheri Skipper
March 19, 2025
"Charlotte is always so friendly and helpful."
"Thank you! "
Miltisha Seymore
February 12, 2025
"I'm very happy with the State Farm I do business with they have friendly staff such as Ms. Charlotte who is very easy to talk to and she also helps me understand my policies, she is friendly and helpful!"
"We appreciate your feedback!"
H1ghP3r
February 10, 2025
"State Farm has been really good to me! Charlotte has helped out a lot with any issues I had."
"Thank you!"
Dianna Thibodeaux
February 4, 2025
"Thanks Mrs.Charotte for the great customer service your help was very appreciated"
"Thank you!"
Jessica Meche
January 30, 2025
"Excellent service! Quick and friendly! So glad I switched!"
"Thank you for your business!"
Donn Dees
January 23, 2025
"Excellent help and very nice, willing to serve people with a welcome smile, especially Charlotte and Ayla."
"Thank you, Mr. Don!"
Neil Reed
January 10, 2025
"Great people and great service each and every time you call thanks Charlotte for your help today"
"Thank you!"
ray pickering
December 17, 2024
"Nikki was very helpful and easy to work with."
"Thank you for choosing State Farm!"
Blaine Easley
December 16, 2024
"Always so professional and friendly. Called to do a claim on my vehicle and Mrs. Charlotte took care of me, she was very helpful, quick, and friendly. Definitely the best insurance group if dealt with hands down!"
"Thank you, Blaine!"
Lynn Conner
December 12, 2024
"Great customer service. Ask for Charles."
"Thank you!"
Kolby Guidry
December 11, 2024
"Good service."
"Thank you!"