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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Wendy Romero

May 27, 2023

5  out of  5 rating by Wendy Romero
"Very helpful"

Olivia Andrews

May 25, 2023

5  out of  5 rating by Olivia Andrews
"Charlotte is the best. Explained it all to me and is very pleasant"

Pam Chaisson

May 17, 2023

5  out of  5 rating by Pam Chaisson
"Summer did an outstanding job getting our insurance for my car, my husband‘s truck and our Harley motorcycle. In a timely manner."

Taylor Lejeune

May 17, 2023

5  out of  5 rating by Taylor Lejeune
"We can't express how thankful my husband and I are for Summer LeJeune, She went above and beyond for our family! Thank you Summer!"

Deonna Brown

May 12, 2023

5  out of  5 rating by Deonna Brown
"Great experience, My agent explained all options and helped me find the best policy for me. I encourage anyone to contact this office when purchasing insurance."

Ivan Guillory

May 11, 2023

5  out of  5 rating by Ivan Guillory
"WOW...what can I say about Heather M....she has been a true blessing to us...she was not only able to get us a great coverage on our home but was able to bundle our home/auto at awesome rates...we look forward to doing business with her and this agency now and for many years to come...."

kadesha martin

May 10, 2023

5  out of  5 rating by kadesha martin
"Meghan at Ladd Hidalgo has been amazing to work with. She has helped me with everything from my car insurance to my homeowners. I have recommend and had family transfer insurance companies because she has amazing customer service and finds the best rates to fit your needs."

Aaron Vicknair

May 1, 2023

5  out of  5 rating by Aaron Vicknair
"Ladd’s office made the transition of my insurance to State Farm from my prior carrier very easy for me. Ms. Charlotte sat on the phone with me and walked me through the process of how to switch insurance companies. They also helped me understand my coverages and even recommended affordable life insurance for my family"

Luke Lancon

May 1, 2023

5  out of  5 rating by Luke Lancon
"I am very happy with the quality of service Ladd Hidalgo’s State Farm office has provided. Mrs. Charlotte is so sweet and she completes any request I have in a very timely manner. Highly recommend trusting this agency with your auto/home/life insurance needs!"

k g

April 25, 2023

5  out of  5 rating by k g
"Ms. Charlotte Single is always there when I need and always happy to help me with a smile. She is knowledgeable and very helpful!"

Mindy Meyer

April 21, 2023

5  out of  5 rating by Mindy Meyer
"Excellent customer service and prices. Love having a local place to talk to about insurance and having a great person to call for help. Thanks Megan and Ladd."

brent trahan

April 17, 2023

5  out of  5 rating by brent trahan
"I have had State Farm for years. I was with the other one in Jennings and it was horrible nothing but issues. I moved to Ladd Hidalgo before going to another agency and that years ago. Very nice people very professional. They always have an answer or find one when you need it. Definitely recommend them."


April 14, 2023

5  out of  5 rating by Heidi
"Summer LeJeune was the agent I dealt with! She was very professional. We talked about life insurance policies previously. I had not followed up, so she followed up with me! She was very knowledgeable and quick. 😊"

Drew Campbell

April 10, 2023

5  out of  5 rating by Drew Campbell
"They were amazing wonderful spectacular. They got me an amazing deal on multiple vehicles way better than my last provider. If you’re looking for something good with great service this is the place to go special. Thanks to Megan for hooking me up."

Tammy Jones

April 6, 2023

5  out of  5 rating by Tammy Jones
"I haven't been with State Farm long, but so far, I'm already extremely satisfied with the decision to switch to them. And it all began at ‘hello.’ Megan is the most adorable, professional agent. Her kindness and willingness to ensure her clients get the best coverage goes beyond measure. Definitely an asset to this company. She truly creates an enjoyable experience for those who are lucky enough to meet her and have her as part of their team."

Chanda Clopton

April 1, 2023

5  out of  5 rating by Chanda Clopton
"Heather was so helpful and knowledgeable. I will be recommending her and State Farm to others. Thank you!"

Katelyn Denham

March 30, 2023

5  out of  5 rating by Katelyn Denham
"Megan did such a good job working with me and explaining everything to me to make sure me and my husband got what we needed!"

Joshua Chaisson

March 29, 2023

5  out of  5 rating by Joshua Chaisson
"Very helpful an replies very quickly When you have questions she gets answers. Very hard working even it is after hours"

Suzanne Dufresne

March 29, 2023

5  out of  5 rating by Suzanne Dufresne
"I will definitely tell everyone I know to ask for Ms. Megan she was extremely helpful saved me lots of time and money. Was a great experience!!"

layla hebert

March 28, 2023

5  out of  5 rating by layla hebert
"Great service! Everyone was so nice and helpful! Would highly recommend Heather!!"

Lisa Clement

March 27, 2023

5  out of  5 rating by Lisa Clement
"Charlotte always goes above and beyond to help with clients. I love her. I will not deal with anyone else in the office as I have in the past and they have messed up some of my things."

Roderick Clark

March 24, 2023

5  out of  5 rating by Roderick Clark
"Heather was awesome!!! Great Customer service and made everything Easy peasy she Deserves a award just for being out of this world awesome!!!"

Adrienne Arceneaux

March 24, 2023

5  out of  5 rating by Adrienne Arceneaux
"Heather was awesome! She is friendly, professional, and knowledgeable. She made the switch easy for me. I definitely recommend!"

Erica Martin

March 24, 2023

5  out of  5 rating by Erica Martin
"I would like to thank Heather and Ayla hope I am spelling her name right. Both of these ladies provided me with great customer service and assisted with me with getting the best quotes. I am forever grateful!!!"

Nicole D

March 24, 2023

5  out of  5 rating by Nicole D
"Heather has been a delight to work with while setting up our new auto insurance policy. A perfect combination of attentive, informative, and friendly. We're so grateful she reached out to us!"